First, you will need to think about what to say to staff if you are not eligible for JobKeeper but are experiencing a downturn in work.

What you can say will of course depend on what you know and what you have planned.

However, it important to keep your staff as informed and engaged as possible - not only for team morale but also for productivity. An uncertain or confused team is not going to perform as well as a team that understands where they stand.

You may only be able to tell them that you are currently reviewing your operations and how you will respond to where we are now. But it's important to give them timeframes for decision making and details of the process.

Do you have your key messages and a communications plan ready?

Are all of your managers briefed and trained in communicating with your staff during this difficult time?